No surprises, no vague process, no walking out of your first appointment confused about what comes next — here is the D&Y new patient experience from your first contact to your ongoing care.
D&Y is designed so that every step of the intake process is clear, efficient, and respectful of your time. By the end of your first appointment, you will have a working diagnosis, a treatment plan you understand, and a scheduled follow-up — not a stack of forms and a vague "we'll be in touch."
Seven steps. No ambiguity. Here is the full picture of what becoming a patient here actually looks like.
Reach out by booking directly through the D&Y website or by calling or emailing the office. New patient inquiries receive a response within 1 business day. If you are not sure whether D&Y is right for your situation, that is exactly what the next step is for.
An appointment with the D&Y office to ask questions, get a sense of the practice, and decide whether to move forward — before committing to a full appointment. This is also where insurance can be discussed.
Before your first appointment is scheduled, D&Y verifies your insurance coverage. You will know what your plan covers and what your out-of-pocket responsibility will be before you log on for your first visit. No surprise bills.
D&Y conducts a structured diagnostic interview covering your presenting concerns, symptom history, personal and family psychiatric history, prior treatment experiences, and the functional impact of your symptoms on work, relationships, and daily life. The process is organized and thorough — not a rapid checklist.
By the end of your first appointment, your provider will provide a working diagnosis with the clinical reasoning explained in plain language — not jargon you have to look up later. You will also receive a structured treatment plan with defined next steps: whether that is medication, a referral to a therapist, further evaluation, or a combination of approaches.
Your first follow-up is scheduled at the end of your first appointment — before you log off. You will never leave an appointment not knowing when you will next be seen or what the plan is.
For non-urgent questions, medication concerns, refill requests, or general updates between appointments, D&Y provides access through a secure patient portal. We respond within 1 business day.
A real conversation with your provider — not a questionnaire, not a rushed intake form. Here is what to expect before, during, and after each visit.
Want more detail on how telehealth psychiatry works? Read the full telehealth overview →
If something is still unclear after reading through the process above, it is likely answered here. If not, the appointment is the right next step.
Have a question not answered here? View the full FAQ →
Book an Appointment — confirm your insurance, ask your questions, and decide if D&Y is the right fit before committing to anything further.
Book an Appointment Or verify your insurance first →Now accepting new patients · Most insurance accepted · Telehealth statewide in California
D&Y Integrated Psychiatry provides outpatient psychiatric care — not crisis services. If you need immediate support, the organizations below provide free, confidential help 24 hours a day. You do not need to be a D&Y patient to use any of these resources.
D&Y Integrated Psychiatry does not endorse or have a formal affiliation with the external organizations listed above. These resources are provided for informational purposes only. Listing does not constitute a referral or clinical recommendation.
